Refund & No-Show Policy
- Online Courses: All online course purchases are 100% non-refundable. Please double-check your selection before purchasing. If you accidentally purchase the wrong course, contact us immediately at info@epftc.com to review your case for a manual transfer or resolution.
- In-Person & Range Courses: No refunds or reschedules will be granted for “No-Calls / No-Shows” on the day of the course. If you miss your class without prior 24-hour notice, your registration fee ise forfeited.
In-Person Attendance & Lateness Policy
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All in-person courses begin promptly at 8:00 AM. Because our curriculums are strictly timed to meet Texas state guidelines, we cannot allow late entries to disrupt the class.
- Any student running more than 5 minutes late will not be admitted to the classroom.
- Late students will be permitted to reschedule their course one time to a future date.
Range Qualification Scheduling Note:
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For the License to Carry (LTC) and Level 3 Security courses, your live-fire shooting qualification is scheduled separately with a representative by emailing info@epftc.com.
Please Note: The shooting qualification fee for the License to Carry course is charged separately from the classroom portion.
Rescheduling & Emergencies
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We understand that life happens. We offer a one-time course date reschedule at no additional cost, provided you notify us at least 24 hours in advance of your scheduled class time.
- Note: Reschedule requests received with less than 24 hours’ notice are subject to forfeiture of the course fee.